Job Actions

Job Information

Clerical Spec-PBX/Telecomm-PRN
SANFORD NC 27332
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90615999

Company Profile

LifePoint Health

Contact Company


Local Information

Laugh while you Look

Sponsored Ads

Summary

  Job posted:   Wed Jun 6, 2018
  Distance to work:   ? miles
       
  6 Views, 0 Applications  
 
Clerical Spec-PBX/Telecomm-PRN
Operates multiple-call switchboard console and routes calls to the appropriate person or location. Greets vendors, customers, job applicants, and other visitors, and assures that they are escorted to the proper office.
1. Greets visitors and callers in a customer-friendly manner utilizing facility scripting.

2. Answers multi-line phone console switchboard wearing headset.

3. Routes callers to appropriate area/department.

4. Maintains appropriate telephone records.

5. Adheres to HIPAA rules for providing patient information on daily census reports.

6. Operates public address system, autocall, and other systems.

7. Assures desk and reception area is free of clutter and organized in a neat and orderly manner.

8. Communicates effectively with front desk hospital volunteers to provide excellent customer service for visitors to the facility.

9. Promptly notifies engineering department and/ or management of switchboard equipment malfunctions.

10. Plays an active role in announcing hospital codes and adheres to policy related to calling codes. (example Code Red -fire )

11. Monitors front hospital lobby and promptly notifies Security and/or management of any security events or potential events.


*POSITION QUALIFICATIONS*
*Education*
Required
Preferred
High school graduate or equivalent

X



Experience
Required
Preferred
1 year experience in related field

X



Licensure / Certification


CPR according to CCH policy
X







Other Minimum Abilities / Aptitudes
Required
Preferred
Excellent human relations and oral communications skills
X

Able to work on smoke-free campus
X



**Job:** **Please select a valid job field*

**Organization:** **Central Carolina Hospital*


**Title:** *Clerical Spec-PBX/Telecomm-PRN*

**Location:** *NC-Sanford*

**Requisition ID:** *7468-1220*

More Information »