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Guest Services Agent - Corolla Classic Vacations by Wyndham Vaca
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674435

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  19 Views, 0 Applications  
Guest Services Agent - Corolla Classic Vacations by Wyndham Vaca
Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.

Wyndham Vacation Rentals' full-time associates enjoy **excellent health benefits** as well as a generous **401k plan** and a **paid time-off** program.

Corolla Classic Vacations is now hiring a full-time year-round Guest Service Agent. This position is responsible for answering all guest inquiries, complaints and requests. Job duties include:

1. **Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs. Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.**

2. **Enter all inquiries into the appropriate customer database.**

3. **Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent or Supervisor.**

4. **Provide rental property owners with unit booking information.**

5. **Provide guest services personnel at assigned properties check-in schedules and any other pertinent information.**

6. **Assist callers with general questions or complaints they may have.**

Qualified candidates must have proficient use in Microsoft Office as well as excellent customer service skills. Weekends are required.

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